When can a refund be performed?
1 minute read
To perform a Refund through the API there are a few requirements regarding the state of the Payment and PaymentOrder.
- The PaymentOrder must still be in an
OPEN
orCLOSED
state. If we have passed these states refunds are no longer possible. See CLOSE, SPLIT & SETTLE PaymentOrder for ourSPLIT
/SETTLE
recommendations. - The payment provider must allow native refunds. Jump to Provider with native refunds for more details.
- The Payment which is being refunded must be under a certain threshold. This threshold will be set during on-boarding.
Providers with native refunds
Name | Description |
---|---|
payment_iq | Allows Immediate refund |
swish | Allows Immediate refund |
vipps_mobilepay | Allows Immediate refund |
ping | Allows Immediate refunds only for credit payments |
Updated 5 days ago